OUR COMMON FAQS
Frequently Asked Questions
Get Answers related to our services below
Do I need to be home during cleaning?
You do not need to be home during your cleaning—whatever is most convenient for you! Many clients provide a code, lockbox, or instructions for access. If you prefer to be there, that’s also perfectly fine. Just let us know your preference when we schedule your appointment. If you’d like to book a service, I can help with that—just let us know!
Do you bring your own supplies?
Yes, we bring all our own supplies and equipment needed for your cleaning! Our teams use professional-grade, eco-friendly products and tools. You don’t need to provide anything unless you have a specific product you’d like us to use—just let us know beforehand. If you have any other questions or if you’d like to book a cleaning, I’m happy to help
How long does cleaning take?
Hi! I’m Lucie. The length of a cleaning depends on the size of your home and the type of service requested. For most standard homes, a one-time or recurring clean typically takes 2.5–4 hours, but larger homes, deeper cleans, or additional services can take longer. If you’d like a quote or want to schedule a cleaning, I just need a little info about your home like square footage, bedrooms, and bathrooms to tailor your estimate. Would you like to get started?
Do you offer same-day service?
We do our best to accommodate schedule requests, but same-day service isn't always available due to our team’s route planning and current bookings. If you need a cleaning soon, I can check our next available openings for you and try to prioritize your request. Would you like to check for the soonest appointments? If so, could you share your address, name, and some details about your cleaning needs so I can get started?
If you need urgent service, please share your location, property size, and preferred time, and we will confirm availability as quickly as possible.
If you need urgent service, please share your location, property size, and preferred time, and we will confirm availability as quickly as possible.
What if I’m not satisfied?
We back every service with guarantee: if you’re not satisfied with any aspect of your cleaning, just notify us within 24 hours. We’ll come back and make it right at no additional charge. Your satisfaction and peace of mind are top priorities for us! If you have any other questions or want to book a cleaning, just let me know.
What cleaning services do you offer?
We provide residential and commercial cleaning services, including standard cleaning, deep cleaning, move-in/move-out cleaning, office cleaning, and daily janitorial services.
Let me know if you want pricing or a quote for your property.
Let me know if you want pricing or a quote for your property.
Do you offer both residential and commercial cleaning?
Yes, we specialize in both home cleaning and commercial spaces such as offices, retail locations, and facilities across the Hampton Roads area.
If you’re interested in a quote for either residential or commercial cleaning, just let me know the details (such as the property type, square footage, and number of rooms/bathrooms) and I can get you started.
If you’re interested in a quote for either residential or commercial cleaning, just let me know the details (such as the property type, square footage, and number of rooms/bathrooms) and I can get you started.
What areas do you serve?
We proudly serve Virginia Beach and the entire Hampton Roads region, including Norfolk, Chesapeake, Portsmouth, and surrounding areas.
If you’d like to check if we can service your address, just let me know your ZIP code and I’ll confirm for you.
If you’d like to check if we can service your address, just let me know your ZIP code and I’ll confirm for you.
What is included in your commercial cleaning service?
Our commercial cleaning includes dusting, vacuuming, mopping, restroom sanitation, trash removal, surface disinfection, and customized cleaning based on your business needs.
Would you like a custom quote for your commercial property? If so, please provide some info about your space (square footage, number of rooms/bathrooms, and any priority areas).
Would you like a custom quote for your commercial property? If so, please provide some info about your space (square footage, number of rooms/bathrooms, and any priority areas).
Do you offer daily janitorial services?
Yes, we provide daily, weekly, or custom janitorial schedules tailored to your business operations.
Let me know your needs, and I can get you started.
Let me know your needs, and I can get you started.
What if I'm not happy with the clean?
Your satisfaction is our priority. If you’re not happy, please let us know within 24 hours and we will return to address any issues at no additional cost.
What is the difference between rough cleaning and final cleaning?
Rough Cleaning (Phase 1):
Removes large debris and heavy dust after construction, before finishing work is complete
Final Cleaning (Phase 2):
Detailed cleaning to remove fine dust, paint splatter, and residue—ready for occupancy
Not sure which phase you need? Send us your project details and we’ll recommend the right service.
Removes large debris and heavy dust after construction, before finishing work is complete
Final Cleaning (Phase 2):
Detailed cleaning to remove fine dust, paint splatter, and residue—ready for occupancy
Not sure which phase you need? Send us your project details and we’ll recommend the right service.
How much does post-construction cleaning cost?
Pricing is typically based on square footage and project complexity:
$0.15 – $0.75 per sq ft (typical range)
Factors include:
Size of the space
Amount of debris
Level of detail required
Accessibility
Get an exact quote in minutes—contact us with your project size and scope.
$0.15 – $0.75 per sq ft (typical range)
Factors include:
Size of the space
Amount of debris
Level of detail required
Accessibility
Get an exact quote in minutes—contact us with your project size and scope.
What cleaning method do you use?
We follow a top-down cleaning method:
Ceilings, vents, and high surfaces
Walls and fixtures
Floors (last step to prevent re-dusting)
This ensures a thorough, efficient, and dust-free result.
Let our team handle the final stage of your project—request your quote today.
Ceilings, vents, and high surfaces
Walls and fixtures
Floors (last step to prevent re-dusting)
This ensures a thorough, efficient, and dust-free result.
Let our team handle the final stage of your project—request your quote today.
Do you do post-construction cleaning?
Yes, we do offer post-construction cleaning! This service is handled as a one-time deep
cleaning and is perfect for removing dust, debris, and construction residue, leaving your space
move-in ready. If you’d like a quote or want to schedule, just let me know your address,
approximate square footage, number of bedrooms and bathrooms, and any areas that need
special attention. I can check availability and get your personalized quote ready!
cleaning and is perfect for removing dust, debris, and construction residue, leaving your space
move-in ready. If you’d like a quote or want to schedule, just let me know your address,
approximate square footage, number of bedrooms and bathrooms, and any areas that need
special attention. I can check availability and get your personalized quote ready!
How far in advance do I need to book?
We recommend booking 24–48 hours in advance. However, same-day or last-minute
appointments may be available depending on our schedule. Just let me know your details
and ideal date, and I’ll check availability!
appointments may be available depending on our schedule. Just let me know your details
and ideal date, and I’ll check availability!
How much is deep cleaning?
Deep cleaning starts from $180. Final pricing depends on the size of your property, condition,
and type of cleaning required.
Most homes fall between $180–$300+ depending on scope.
We offer a fast, free quote based on your specific needs—just share your property details and
we’ll respond quickly.
and type of cleaning required.
Most homes fall between $180–$300+ depending on scope.
We offer a fast, free quote based on your specific needs—just share your property details and
we’ll respond quickly.
Can I get a quote for a 3-bedroom house?
Yes — we offer free quotes for 3-bedroom homes.
Pricing depends on the size, condition, and type of cleaning needed. Most estimates are
provided within minutes.
To give you an accurate quote, what is your preferred cleaning date and the condition of the
home (standard or deep cleaning)?
Pricing depends on the size, condition, and type of cleaning needed. Most estimates are
provided within minutes.
To give you an accurate quote, what is your preferred cleaning date and the condition of the
home (standard or deep cleaning)?
Can you clean after business hours?
Absolutely. We offer flexible scheduling, including evenings and weekends, to avoid disrupting your business.
If you need service outside standard business hours, let me know your preferences and details about your space, and I’ll make it work!
If you need service outside standard business hours, let me know your preferences and details about your space, and I’ll make it work!
Do you provide cleaning for large facilities?
Yes, we handle offices, buildings, retail spaces, and larger commercial properties.
Let me know your square footage and type of facility, and I’ll get you started.
Let me know your square footage and type of facility, and I’ll get you started.
What is the difference between standard cleaning and deep cleaning?
Yes, we provide thorough cleaning to prepare homes for new occupants or after moving out.
If you have a move coming up and want a quote or to schedule, just share your address, square footage, number of beds/baths, and if the home will be empty or have furniture. I’ll handle the rest!
If you have a move coming up and want a quote or to schedule, just share your address, square footage, number of beds/baths, and if the home will be empty or have furniture. I’ll handle the rest!
How much does cleaning cost?
Pricing depends on the size of the property, condition, and type of service. We provide customized quotes for every client.
I can definitely help you with putting your quote together.
Could you please provide:
- Your full address (including ZIP code)
- Approximate square footage of your home
- Number of bedrooms and bathrooms
- Type of cleaning you need (one-time deep clean, move-in/out, or recurring)
Once I have these details, I’ll share your personalized quote and what’s included!
If you need urgent service, please share your location, property size, and preferred time, and we will confirm availability as quickly as possible.
I can definitely help you with putting your quote together.
Could you please provide:
- Your full address (including ZIP code)
- Approximate square footage of your home
- Number of bedrooms and bathrooms
- Type of cleaning you need (one-time deep clean, move-in/out, or recurring)
Once I have these details, I’ll share your personalized quote and what’s included!
If you need urgent service, please share your location, property size, and preferred time, and we will confirm availability as quickly as possible.
Do you offer free estimates?
Yes, we offer free, no-obligation estimates! Just provide your address, approximate square footage, number of bedrooms and bathrooms, and the type of cleaning you need (one-time, move-in/out, or recurring), and I’ll prepare a detailed quote for you. Let me know if you’d like to get started!
How can I book a cleaning service?
Booking a cleaning service is easy! Here’s how you can get started:
1. Share a few details: your address, approximate square footage, number of bedrooms and bathrooms, and type of service (one-time, move-in/move-out, or recurring).
2. I’ll send you a personalized quote and available service dates.
3. Select the date that works best for you.
4. We’ll confirm your booking and send you a proposal link to review and add your payment method (no charge until the service is completed).
Ready to book? Just provide your details and I’ll walk you through the rest!
How can I book a cleaning service?
Booking a cleaning service is easy! Here’s how you can get started:
1. Share a few details: your address, approximate square footage, number of bedrooms and bathrooms, and type of service (one-time, move-in/move-out, or recurring).
2. I’ll send you a personalized quote and available service dates.
3. Select the date that works best for you.
4. We’ll confirm your booking and send you a proposal link to review and add your payment method (no charge until the service is completed).
Ready to book? Just provide your details and I’ll walk you through the rest!
How far in advance should I book?
We recommend booking at least 24–48 hours in advance, but we may accommodate same-day requests depending on availability.
If you have a specific date in mind, let me know, and I’ll check availability for you. Just provide your cleaning details (address, square footage, bedrooms and bathrooms, and type of cleaning), and I can get the soonest options for you!
If you have a specific date in mind, let me know, and I’ll check availability for you. Just provide your cleaning details (address, square footage, bedrooms and bathrooms, and type of cleaning), and I can get the soonest options for you!
Do you offer recurring cleaning services?
Yes, we offer weekly, bi-weekly, and monthly cleaning plans. Our recurring service is thorough and fully tailored to your preferences for a consistently clean home.
Would you like to get a quote or talk about scheduling? If so, please share your address, approximate square footage, number of bedrooms and bathrooms, and your preferred cleaning frequency.
Would you like to get a quote or talk about scheduling? If so, please share your address, approximate square footage, number of bedrooms and bathrooms, and your preferred cleaning frequency.
Do you bring your own cleaning supplies?
Yes, we bring all necessary cleaning products and equipment, including professional-grade, eco-friendly products. You don’t need to provide anything unless there’s a specific product you want us to use—just let us know your preference.
Do you use eco-friendly products?
Yes, we use eco-friendly and non-toxic cleaning products that are safe for your family and pets. If you have any special requests or sensitivities, let us know—we’ll be happy to accommodate your needs.
How long does a cleaning take?
The duration depends on the size and condition of the property, typically between 2–5 hours for standard homes, but larger or specialty cleanings may require more time. If you’d like a more precise estimate, just share your home’s details and cleaning type!
How do I pay?
We accept convenient payment methods such as credit/debit cards, online payments, or other agreed options. Payment details will be provided at the time of booking.
After your booking is confirmed, you'll get a link to add your payment method—no charges are made until after your cleaning is completed.
After your booking is confirmed, you'll get a link to add your payment method—no charges are made until after your cleaning is completed.
What’s included in a standard home cleaning?
Standard cleaning includes dusting, vacuuming, mopping, wiping surfaces, and trash removal to keep your home fresh and maintained.
Kitchens are fully cleaned, including counters, sinks, stovetops, microwave, and appliance exteriors. Bathrooms are thoroughly sanitized, including toilets, sinks, mirrors, and surfaces.
This service is ideal for regular maintenance to keep your home consistently clean and comfortable.
If you’d like any special add-ons (like inside windows, oven, or refrigerator), let me know! I can include them for an extra fee.
Kitchens are fully cleaned, including counters, sinks, stovetops, microwave, and appliance exteriors. Bathrooms are thoroughly sanitized, including toilets, sinks, mirrors, and surfaces.
This service is ideal for regular maintenance to keep your home consistently clean and comfortable.
If you’d like any special add-ons (like inside windows, oven, or refrigerator), let me know! I can include them for an extra fee.
What is included in post-construction cleaning?
Our post-construction cleaning is a detailed, multi-step process designed to make your space move-in ready:
Surface Cleaning: Dust removal from all surfaces, including ceilings, vents, pipes, and fixtures
Debris Removal: Removal of construction dust, dirt, and leftover materials
Detailing: Cleaning trim, baseboards, doors, frames, and inside cabinets
Glass & Fixtures: Removing paint, stickers, and residue from windows, mirrors, and metal surfaces
Floor Care: Sweeping, vacuuming, mopping, and adhesive removal
Sanitization: Full cleaning of kitchens, bathrooms, and high-touch areas
Every project is different—contact us today for a customized quote and timeline.
Surface Cleaning: Dust removal from all surfaces, including ceilings, vents, pipes, and fixtures
Debris Removal: Removal of construction dust, dirt, and leftover materials
Detailing: Cleaning trim, baseboards, doors, frames, and inside cabinets
Glass & Fixtures: Removing paint, stickers, and residue from windows, mirrors, and metal surfaces
Floor Care: Sweeping, vacuuming, mopping, and adhesive removal
Sanitization: Full cleaning of kitchens, bathrooms, and high-touch areas
Every project is different—contact us today for a customized quote and timeline.
What tools and equipment are used?
We use professional-grade equipment to ensure a safe and thorough clean:
HEPA backpack vacuums
Microfiber systems for dust control
Scrapers and specialty tools for residue removal
Floor scrubbers and commercial mops
Our equipment is designed for construction environments—book a professional cleaning today.
HEPA backpack vacuums
Microfiber systems for dust control
Scrapers and specialty tools for residue removal
Floor scrubbers and commercial mops
Our equipment is designed for construction environments—book a professional cleaning today.
How long does post-construction cleaning take?
Time depends on project size and condition:
Residential projects: a few hours to 1 day
Commercial projects: 1–3+ days
Need a fast turnaround? Ask about our priority scheduling options.
Residential projects: a few hours to 1 day
Commercial projects: 1–3+ days
Need a fast turnaround? Ask about our priority scheduling options.
Why can’t I use regular cleaning services?
Post-construction cleaning requires specialized equipment and expertise. Fine construction dust
can damage standard vacuums and spread through the air.
We use:
● HEPA-filter vacuums
● Professional-grade chemicals
● Proper safety equipment
Protect your investment—request a professional post-construction cleaning quote today.
can damage standard vacuums and spread through the air.
We use:
● HEPA-filter vacuums
● Professional-grade chemicals
● Proper safety equipment
Protect your investment—request a professional post-construction cleaning quote today.
Do you offer weekly or monthly cleaning plans?
Yes, we offer flexible recurring cleaning plans including weekly, bi-weekly, and monthly options
for ongoing maintenance.
Most residential clients choose bi-weekly service for consistent maintenance, while weekly
cleaning is best for high-traffic homes.
For businesses, we also provide daily and custom janitorial schedules based on operational
needs.
If you’d like, I can recommend the best plan for your home or business based on your size and
usage.
Please provide your address, square footage.
for ongoing maintenance.
Most residential clients choose bi-weekly service for consistent maintenance, while weekly
cleaning is best for high-traffic homes.
For businesses, we also provide daily and custom janitorial schedules based on operational
needs.
If you’d like, I can recommend the best plan for your home or business based on your size and
usage.
Please provide your address, square footage.
CONTACT US
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Looking for the cleaning service in Virginia Beach ? Contact us now!
- (804) 684-1664
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